13. Should a participant/winner provide incorrect contact details or fail to allow Dis-Chem to contact during the first 48Hrs from the time that a winner is selected, and should a winner not accept the prize, for any reason whatsoever, Dis-Chem will select a replacement winner from the qualifying entries.
14. The judges’ decision on the draw of a winner is final and binding and no queries of any nature will be heard.
15. Failure to claim a prize or a refusal or inability to provide required documentation or comply with any of the competition requirements within 30 days of notification will disqualify the winner and a new winner will be drawn in terms of these rules. In order to claim his/her prize, a winner may contact Dis-Chem (see details below).
16. No substitution or cash redemption of non-cash prizes is permitted. Prizes are not transferable. Prizes are subject to availability and Dis- Chem reserves the right to substitute any prize with another of equivalent value without giving notice to participants/winner(s).
17. Dis-Chem and/or the promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
18. Dis-Chem will not be responsible for any lost, damaged or delayed entries for any reason whatsoever.
19. Dis-Chem reserves the right to disqualify any claim if fraud, dishonesty or cheating of any nature is suspected on the part of a participant.
20. Dis-Chem reserves the right to amend these terms and conditions at any time without prior notice.
21. Terms and conditions can be found on the Dis-Chem website at www.dischem.co.za.
22. For further information, enquiries or to claim prizes, please contact our customer care services at firstname.lastname@example.org or call us on 0860 347 243.